I agree. The Big 3 should be tracking Toyota on this. They probably are, but "they" are Sooo Big and Conglomerate/Bureaucratic.. They've lost sight of the End Product user: Us, the Consumer.
AMEN!! You said it. I would not have a problem buying a toyota again. The wife would like another. I had no problems with my car.
This kind of action, is what keeps Consumers coming back to you.