What the hell is up with Superlift?!

[Lonesome7.3]

This is ridiculous! I should not have to sign up on a freaking forum to ask a simple question. They have a forum but not a regular email address? What the hell is up with that? Then to make my blood boil further, you have to call the ass holes first before you can sign up! I am currently working in Iraq and have no other means to communicate. I have a simple question that I do not wish to make public nor do I wish to go through a bunch of stupid crap to get it answered. I want to buy stuff and, I cannot not even get the assistance I need for that. My loyalty to Superlift has been weakening a lot lately, and now this ridiculous lack of customer service just made it weaken further.

 

[Zookie400]

that is lame.....i bet its an attempt to cut costs by not paying telephone operators.

 

[Lonesome7.3]

They have a phone number, but how the hell can I call it. I have bought a lot of stuff from other companies because I could communicate via email. How can they have a forum but no email? Am I missing something?

 

[F350DRW1]

Local # [318] 397-3000 Toll Free # [888] 299-4692 Talk to hands on help # [800] 551-4955. The forum seems legit. Maybe someone here could research what you need via phone and info could be gathered and returned via p.m.?

 

[Lonesome7.3]

Local # [318] 397-3000 Toll Free # [888] 299-4692 Talk to hands on help # [800] 551-4955.

Um, that would be great IF I WAS IN TH U.S. That is part of the problem. That and they have always had crappy customer service.

 

[Lonesome7.3]

The forum seems legit. Maybe someone here could research what you need via phone and info could be gathered and returned via p.m.?

That would be cool. But it is the principle of the matter. How can they have a forum with no email address? Plus, how can I get on the forum if I have to call and get a code first?

 

[F350DRW1]

Read my reply a little closer. I threw those numbers up there in the event you wanted an assist from someone IN THE U.S.

 

[F350DRW1]

Send me a p.m., well detailed, and I'll help you.

 

[Lonesome7.3]

Thanks. I did not mean to come across rude. I am just really agrivated. I have dealt with crap service from them for so long I think I had to vent.

 

[F350DRW1]

I just went to the site, scroll down to "contact", click, then you will see a forum menu on upper left side, click create account, no call needed. ??? Where did you see that you had to call to get an account for FAQ forum?