Superchips concern

[fmotorsport410]

I bought a 1704-a programmer and when i try to download software its tellling me i need to contact superchips for programmer update. it makes me write down a code and 2 file #s whats this about

 

[F350DRW1]

I bought a 1704-a programmer and when i try to download software its tellling me i need to contact superchips for programmer update. it makes me write down a code and 2 file #s whats this about

Contact superchips, its not uncommon. Software is sometimes updated quicker than aftermarket. In other words, your programmer is sold for your application, but the trucks parameters have changed. I've done several, call and they will tell you what codes to adjust. No big deal.