UPDATE: or confusion
get this...i called the dealership (parts) to find out where my pcm is!! after a few minutes the guy comes back and says, 'the part is on the work order.' i said 'huh, does that mean it has already been done & he says perhaps!" i told him it most certainly has not been done. he called me back 10 minutes later and said it came in on saturday (12/23) and it is sitting on the tech's bench
and the service guy knows about it. i said great, i will call him today to see what is going on.
meanwhile my ser. mgr. buddy called me back to say the part is in and i could just go in and they'd put it in, -take a couple of hours, no appointment necessary. so the service guy calls me back 1/2 hr. later to say the part has been in for a couple of days and they can get me in late next week.
what? i asked what is taking so long. "well, we can't get you in til wed, thurs, fri. of next week. we had a fire here last week and our bays need to be cleaned. he will need it for at least a day. maybe 2 because he may need to put in a turbo too" he says.
-mad
ok, it is now at the point of getting very frustrating. what should/can i do? i called my ser. mgr. friend - who has not called me back yet. it is getting to the point of me writing a list of all my repairs - warranty and not - of what has gone wrong w/ the truck in less than 55k miles. dare i say
dispute board/BBB?? off the top of my head, here goes:
3+ turbos
3 egrs
glow plug harness
9+ injectors
head gasket
exhaust gasket (installed)
2 upper/2 lower ball joints
steering links/bushings (not replaced yet)
brakes (4) b4 38K miles
steering arm thingy (proper name escapes me)
calgon take me away.