kiarasue
The RamSmoker
I want to thank everybody who helped by filing a claim for a recall. I recieved more mail from nay-sayers that I did positive people. There must have been alot of us filing this complaint. It has only been two months and the NHTSA is contacting owners. I'm beside myself with joy. This is the icing on the cake. I couldn't believe I beat Ford on two warranty issues but the CPS recall developing in such a short time frame. I'm positive now that we don't have to lie down and take it any more.
From: Chan, Steve <[email protected]>
To: "Chan, Steve " <[email protected]>
Subject: Ford Super Duty engine stalling/camshaft position sensor
Sent: Friday, January 13, 2006 12:27 PM
Dear Sir or Madam,
You are receiving this email because you had reported to us concerning engine stalling on your model years 1999-2001 Ford Super Duty pickups and Excursion vehicles.
The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) is presently reviewing a number of these complaints. To consistently identify the faulty components associated with the engine stalling event, we are seeking copies of any repair/remedy records, and any actual defective hardware. Please E-mail scanned copies of these records to this address or faxes them to my attention on (202) 366-7882.
In addition, please respond to the following:
Does the vehicle have an engine made by Ford or Navistar?
Does the vehicle have a vacuum or a hydro (hydraulic pressure from the power steering pump) brake booster?
Were there any warnings prior to the engine stalling event?
Did you have problem (no difficulty at all, somewhat difficult, very difficult, and impossible) with steering and braking to bring the vehicle to a controlled stop after the stalling had occurred?
Were you able to restart the vehicle (immediately, after 5 minutes, after 15 minutes or longer)?
What was the root cause of the engine stalling?
Should you have questions or comments, please feel free to call me on (202) 366-8537. Your assistance in this matter is greatly appreciated.
Steve Chan
Safety Defects Engineer
NHTSA/ODI
From: Chan, Steve <[email protected]>
To: "Chan, Steve " <[email protected]>
Subject: Ford Super Duty engine stalling/camshaft position sensor
Sent: Friday, January 13, 2006 12:27 PM
Dear Sir or Madam,
You are receiving this email because you had reported to us concerning engine stalling on your model years 1999-2001 Ford Super Duty pickups and Excursion vehicles.
The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) is presently reviewing a number of these complaints. To consistently identify the faulty components associated with the engine stalling event, we are seeking copies of any repair/remedy records, and any actual defective hardware. Please E-mail scanned copies of these records to this address or faxes them to my attention on (202) 366-7882.
In addition, please respond to the following:
Does the vehicle have an engine made by Ford or Navistar?
Does the vehicle have a vacuum or a hydro (hydraulic pressure from the power steering pump) brake booster?
Were there any warnings prior to the engine stalling event?
Did you have problem (no difficulty at all, somewhat difficult, very difficult, and impossible) with steering and braking to bring the vehicle to a controlled stop after the stalling had occurred?
Were you able to restart the vehicle (immediately, after 5 minutes, after 15 minutes or longer)?
What was the root cause of the engine stalling?
Should you have questions or comments, please feel free to call me on (202) 366-8537. Your assistance in this matter is greatly appreciated.
Steve Chan
Safety Defects Engineer
NHTSA/ODI