Well that seems to be the case. I have been lucky with techs. I have had the same guy do my engine repairs because he took the time to talk to me and seemed like he actually cared about my truck. Got it back exactly the way it was left, clean, no mess, no problems. Now, the service manager...well, thats another story.
i notice you also arent running a coolant filter...how long did
you run the original coolant ? when was it flushed ?
and i agree w/ you a great mechanic is tough to find...and even
then folks dont wanna pay 'em what theyre REALLY worth.
in my book...service writers are the bottom of the barrel, im not
sure i ever met one that knew his head from his...their sole purpose
at the dealers is to keep you from the mechanic and to increase
the average ticket price.