I went in for a appointment for the reflex liner, and when I came into the door, one of the guys behind the counter was having a fit. I asked one of the other guys what was going on, and he said that the guy is like that, and that is why we do not let him work with the public. I asked what does he do there, and he said that the guy was the general manager. Soooo I walked out of the store, and will get my bed sprayed with the Rhino lining with another company.